BIM 360 models will not let you "Reload From

https://blogs.rand.com/support/2018/05/collaboration-for-revit-linked-bim-360-models-will-not-let-you-reload-from.html

Collaboration for Revit linked BIM 360 models will not let you "Reload From" - IMAGINiT Technologies Support Blog

When working in Revit on a cloud model you notice that you are missing a linked model that is stored on the BIM 360 Team site. You want to reload the model by going to the Manage tab > Manage Links and clicking on the Button "Reload From" but you get an error stating "Linked document bim 360://models name.rvt not found. The link will be unloaded". You also attempt to click on the "reload" or even "remove" button but get the same message.

This issue is caused by a glitch in the cloud service and you will need to delete the linked model from your collaboration cache folder so that it will download the latest version.

To find what the file is called you will need to open the latest journal file. The journals are located in the C:\Users\user profile folder\AppData\Local\Autodesk\Revit\Autodesk Revit 20XX\Journals\journal.XXXX.txt.

Inside the journal open the Find command from the Edit drop down menu or click your ctrl key + F key to open the Find command. Type in the name of the file that will not let you reload it.

For example:

my file cloud model has a cloud model linked in. I ran a Find on its name and found the string of letters and numbers file its associated with.

Once you find the name of the linked in file you can find it in the CollaborationCache folder. You can find the main folder by searching: Revit 2018\CollaborationCache inside the journal but if you have been syncing/saving it should have a recent date modified on the folder.